Attachments in Evidence Testing unable to open in Markup Viewer

Incident Report for Workiva

Resolved

Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, +1-800-706-6526, or one of our international toll-free numbers.

*This issue impacted users on app.wdesk.

Posted Feb 25, 2021 - 02:43 UTC

Identified

We have identified the issue and are working to mitigate the problem. We will provide another update as soon as possible.

*This issue is impacting users on app.wdesk.

Posted Feb 24, 2021 - 23:12 UTC

Update

We are continuing to investigate this issue.

Posted Feb 24, 2021 - 20:45 UTC

Investigating

We are currently investigating reports that some users are experiencing uploaded attachments failing to load when opened in the Markup Viewer. We will provide an update as soon as possible.

*This issue is impacting users on app.wdesk.

Posted Feb 24, 2021 - 20:42 UTC