Welcome to the Workiva status page. Incidents affecting our products and features will be communicated here. User experience may vary depending on the product or feature impacted. If you have questions or need assistance, please contact our Workiva Support.
Workiva Platform (US)
Operational
Access and Administration (Login, Home, Workspaces)
Operational
Resolved -
Between January 26th to January 28th, we experienced an issue where tagging users in comments would intermittently fail. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Jan 29, 17:20 UTC
Monitoring -
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Jan 29, 00:18 UTC
Update -
Complete tagging functionality is restored in Documents, Spreadsheets, and Presentations. Validation is underway for remaining products. We will provide another update once more information becomes available.
Jan 28, 20:39 UTC
Update -
Our team continues to work towards a resolution. We will provide another update once more information becomes available.
Jan 28, 14:27 UTC
Identified -
While our team works toward a resolution, impacted users may attempt to do a hard refresh in their browser as a workaround, and retry the tag. We will provide another update as soon as more information is available.
Jan 26, 21:22 UTC
Investigating -
We are currently investigating an issue where tagging users in comments would intermittently fail. We will provide an update as soon as possible.
Jan 26, 20:10 UTC
Resolved -
Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Jan 28, 13:45 UTC
Monitoring -
We continue to monitor for recovery with Microsoft Azure's systems. For additional status, please reference https://azure.status.microsoft/en-us/status
Jan 27, 15:51 UTC
Identified -
We have confirmed the Workiva platform is being affected by issues with Microsoft. We are communicating with them and are working to return to normal operations as quickly as possible. For additional status, please reference https://azure.status.microsoft/en-us/status
Jan 27, 13:52 UTC
Investigating -
We are currently investigating reports that users are experiencing issues with AI functionality when utilizing Azure for their AI model provider. We will provide an update as soon as possible. *This issue is impacting users on eu.wdesk.com.
Jan 27, 13:06 UTC
Resolved -
Between 22nd Jan to 23rd Jan, we experienced Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Jan 23, 09:09 UTC
Monitoring -
Notice: We are seeing recovery based on Microsoft’s service status page, and email delivery is beginning to resume for affected users utilizing Microsoft Exchange. Microsoft has indicated that the underlying issue is resolving. We will continue to monitor closely and provide further updates if needed. Please refer to status.cloud.microsoft for the latest information.
Jan 23, 08:55 UTC
Identified -
Notice: We are currently tracking a Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. This is an issue on the Microsoft-side, and they are working on a resolution. Please check status.cloud.microsoft for live updates or to subscribe for updates.
Jan 22, 22:18 UTC
Resolved -
Between January 12, 2026 to January 18, 2026, we experienced some users experiencing a delay in the US Production region with user activity logs. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Jan 19, 15:05 UTC
Update -
We are continuing to monitor for any further issues.
Jan 19, 15:00 UTC
Monitoring -
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Jan 14, 20:24 UTC
Update -
Our team continues to work towards a resolution. We will provide another update once more information becomes available.
Jan 13, 16:38 UTC
Identified -
We have currently identified reports that some users are experiencing a delay in the US Production region with user activity logs. A release is scheduled for later this evening. We will provide an update tomorrow morning.
Jan 12, 23:18 UTC
Investigating -
As of 12:28 PM CST, we are experiencing delays in the US Production region with user activity logs. Engineering is currently investigating. We will provide an update as soon as possible.
Jan 12, 22:08 UTC