Workiva Status

All Systems Operational

About This Site

Welcome to the Workiva status page. Incidents affecting our products and features will be communicated here. User experience may vary depending on the product or feature impacted. If you have questions or need assistance, please contact our Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

US Platform Operational

EU Platform Operational

APAC Platform Operational

User Access Operational

Wdesk Home and Files Operational

Organization, Workspace, and User Management Operational

General Workiva Platform Operational

Documents Operational

Filing Operational

Linking / Health Operational

Presentations Operational

Save As, Export, Import, and/or EDGAR Operational

Spreadsheets Operational

XBRL Operational

Transition Classic Files Operational

Integrated Risk Database (SOX / Internal Controls / Audit) Operational

Audit Forms (Audit) Operational

Dashboards Operational

Data Operational

PBC Requests Operational

Reports Operational

Testing (SOX) Operational

OneCloud Operational

Web Application Operational

Self-Service APIs Operational

CloudRunners Operational

Secrets API Operational

Wdata Operational

Mobile Operational

iOS Operational

Android Operational

Certification Operational

Section 16 Operational

Tasking Operational

API Infrastructure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 20, 2022

No incidents reported today.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

Wdata experience is unavailable - app.wdesk

Resolved - Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

Due to this incident some Connections to Spreadsheets may be stuck in a refreshing status. To resolve this issue, please complete the below steps. Our Support team remains available to assist you with these steps.

- For Incoming connection: Cancel the refresh attempt and initiate a refresh once more.
- For Outgoing connection: Initiate the refresh from the WData table rather than from the Spreadsheet.
- For Connections that continue to spin:
1- Copy the sheet
2- Delete the connection within Wdata
3- Delete the old sheet with the stuck connection
4- Connect the new sheet to Wdata with a new outgoing connection

*This issue impacted users on app.wdesk.
May 9, 15:41 UTC

Monitoring - Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

*This issue impacted users on app.wdesk.
May 9, 14:52 UTC

Investigating - We are currently investigating reports that users are unable to load Wdata. We will provide an update as soon as possible.

*This issue is impacting users on app.wdesk.
May 9, 14:27 UTC

Destination Links failing to update - app.wdesk and eu.wdesk

Resolved - This incident has been resolved.
May 9, 02:32 UTC

Update - We are continuing to investigate this issue and will provide another update once more information becomes available.
May 6, 16:45 UTC

Investigating - Our team continues to work towards a resolution. We will provide another update once more information becomes available.
May 5, 23:18 UTC

Identified - We have currently identified reports that some users are experiencing destination links not updating when the source link is modified. We will provide an update as soon as possible.
May 5, 22:21 UTC

Update - We are continuing to investigate this issue.
May 5, 21:21 UTC

Investigating - We are currently investigating reports that some users are are experiencing destination links not updating when the source link is modified. We will provide an update as soon as possible.
May 5, 21:01 UTC

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022