All Systems Operational

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Welcome to the Workiva status page. Incidents affecting our products and features will be communicated here. User experience may vary depending on the product or feature impacted. If you have questions or need assistance, please contact our Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

US Platform ? Operational
EU Platform ? Operational
APAC Platform ? Operational
User Access Operational
Login Operational
Wdesk Home and Files Operational
Organization, Workspace, and User Management Operational
General Workiva Platform Operational
Documents Operational
Filing Operational
Linking / Health Operational
Presentations Operational
Save As, Export, Import, and/or EDGAR Operational
Spreadsheets Operational
XBRL Operational
Transition Classic Files Operational
Integrated Risk Database (SOX / Internal Controls / Audit) Operational
Audit Forms (Audit) Operational
Dashboards Operational
Data Operational
PBC Requests Operational
Reports Operational
Testing (SOX) Operational
OneCloud Operational
Web Application ? Operational
Self-Service APIs ? Operational
CloudRunners ? Operational
Secrets API ? Operational
Wdata Operational
Mobile Operational
iOS Operational
Android Operational
Certification Operational
Section 16 Operational
Tasking Operational
API Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 20, 2022

No incidents reported today.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022
Resolved - Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

Due to this incident some Connections to Spreadsheets may be stuck in a refreshing status. To resolve this issue, please complete the below steps. Our Support team remains available to assist you with these steps.

- For Incoming connection: Cancel the refresh attempt and initiate a refresh once more.
- For Outgoing connection: Initiate the refresh from the WData table rather than from the Spreadsheet.
- For Connections that continue to spin:
1- Copy the sheet
2- Delete the connection within Wdata
3- Delete the old sheet with the stuck connection
4- Connect the new sheet to Wdata with a new outgoing connection

*This issue impacted users on app.wdesk.

May 9, 15:41 UTC
Monitoring - Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

*This issue impacted users on app.wdesk.

May 9, 14:52 UTC
Investigating - We are currently investigating reports that users are unable to load Wdata. We will provide an update as soon as possible.

*This issue is impacting users on app.wdesk.

May 9, 14:27 UTC
Resolved - This incident has been resolved.
May 9, 02:32 UTC
Update - We are continuing to investigate this issue and will provide another update once more information becomes available.
May 6, 16:45 UTC
Investigating - Our team continues to work towards a resolution. We will provide another update once more information becomes available.
May 5, 23:18 UTC
Identified - We have currently identified reports that some users are experiencing destination links not updating when the source link is modified. We will provide an update as soon as possible.
May 5, 22:21 UTC
Update - We are continuing to investigate this issue.
May 5, 21:21 UTC
Investigating - We are currently investigating reports that some users are are experiencing destination links not updating when the source link is modified. We will provide an update as soon as possible.
May 5, 21:01 UTC
May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022