All Systems Operational

About This Site

Welcome to the Workiva status page. Incidents affecting our products and features will be communicated here. User experience may vary depending on the product or feature impacted. If you have questions or need assistance, please contact our Workiva Support.

Workiva Platform (US)
Operational
Access and Administration (Login, Home, Workspaces) Operational
Productivity (Documents, Spreadsheets, Charts, Presentations) Operational
Linking Operational
Tasking, Notifications, Comments Operational
Import and Export Operational
Reporting (XBRL, Filing) Operational
Section 16 Operational
Certification Operational
Controls and Audit Operational
Data Management Suite (Wdata, Chains, Data Prep) Operational
API Infrastructure Operational
Mobile Operational
Workiva Platform (EU)
Operational
Access and Administration (Login, Home, Workspaces) Operational
Productivity (Documents, Spreadsheets, Charts, Presentations) Operational
Linking Operational
Tasking, Notifications, Comments Operational
Import and Export Operational
Reporting (XBRL, Filing) Operational
Section 16 Operational
Certification Operational
Controls and Audit Operational
Data Management Suite (Wdata, Chains, Data Prep) Operational
API Infrastructure Operational
Mobile Operational
Workiva Platform (APAC)
Operational
Access and Administration (Login, Home, Workspaces) Operational
Productivity (Documents, Spreadsheets, Charts, Presentations) Operational
Linking Operational
Tasking, Notifications, Comments Operational
Import and Export Operational
Reporting (XBRL, Filing) Operational
Section 16 Operational
Certification Operational
Controls and Audit Operational
Data Management Suite (Wdata, Chains, Data Prep) Operational
API Infrastructure Operational
Mobile Operational
Third Party Provider: U.S. Securities and Exchange Commission Operational
Third Party Provider: Google®, Amazon®, ISP, Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Platform Instability
Resolved - Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Sep 19, 22:19 UTC
Monitoring - Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Sep 19, 20:05 UTC
Update - We have observed some recovery and stability in the platform. We are continuing to investigate the issue and will provide another update soon.
Sep 19, 19:14 UTC
Update - Our team continues to work towards a resolution. We will provide another update once more information becomes available.
Sep 19, 18:04 UTC
Investigating - We are currently investigating platform instability in US production. We will provide an update as soon as possible.
Sep 19, 17:39 UTC
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Customer Support Line Down
Resolved - Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Sep 15, 15:53 UTC
Investigating - We are currently experiencing technical difficulties with our phone system. To contact us via phone, reach out to our alternative number, 1-877-201-6022. Please rest assured that our team is working diligently to resolve this issue as quickly as possible.

We are here to support you through alternative channels as well:

Support Portal: For any inquiries, assistance, or support requests, please visit our Support Portal at https://support.workiva.com. Our dedicated support team is ready to assist you 24/7 through this platform.

Live Chat: You can also reach out to us via our Live Chat feature, assessable on the left side panel once logged into Wdesk.

We will provide an update as soon as possible.
Sep 15, 15:09 UTC
Sep 14, 2023
Classic Section 16 inaccessible
Resolved - Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Sep 14, 23:00 UTC
Monitoring - Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Sep 14, 20:18 UTC
Update - We are continuing to work on a fix for this issue.
Sep 14, 19:40 UTC
Identified - While our team works toward a resolution, impacted users may navigate to https://app.wdesk.com/w/worskpace_id/section16/, with workspace_id being replaced with their Workspace ID in order to access their classic Section16 workspaces. We will provide another update as soon as more information is available.
Sep 14, 18:36 UTC
Investigating - We are currently investigating reports that some users are unable to access classic Section 16. We will provide an update as soon as possible.
Sep 14, 18:19 UTC
← Incident History Powered by Atlassian Statuspage