Identified - We have currently identified the issue and are working towards a resolution. We will provide an update tomorrow at 8am pacific or as soon as a relevant update is available.
Mar 18, 2024 - 21:26 UTC
Investigating - We are currently investigating reports that a few users are receiving an XBRL error resulting in a suspended filing. This issue has been escalated to the SEC. We will provide an update as soon as possible.
Mar 18, 2024 - 19:55 UTC

About This Site

Welcome to the Workiva status page. Incidents affecting our products and features will be communicated here. User experience may vary depending on the product or feature impacted. If you have questions or need assistance, please contact our Workiva Support.

Workiva Platform (US) ? Degraded Performance
Access and Administration (Login, Home, Workspaces) Operational
Productivity (Documents, Spreadsheets, Charts, Presentations) Operational
Linking Operational
Notifications and Comments Operational
Import and Export Operational
Reporting (XBRL, Filing, Section 16) Degraded Performance
Processes (Process Builder, Integrated Automation, Tasking) Operational
Controls and Audit Operational
Data Management Suite (Wdata, Chains, Data Prep) Operational
ESG (Program & Explorer) Operational
API Infrastructure Operational
Mobile Operational
Workiva Platform (EU) ? Degraded Performance
Access and Administration (Login, Home, Workspaces) Operational
Productivity (Documents, Spreadsheets, Charts, Presentations) Operational
Linking Operational
Notifications and Comments Operational
Import and Export Operational
Reporting (XBRL, Filing, Section 16) Degraded Performance
Processes (Process Builder, Integrated Automation, Tasking) Operational
Controls and Audit Operational
Data Management Suite (Wdata, Chains, Data Prep) Operational
ESG (Program & Explorer) Operational
API Infrastructure Operational
Mobile Operational
Workiva Platform (APAC) ? Degraded Performance
Access and Administration (Login, Home, Workspaces) Operational
Productivity (Documents, Spreadsheets, Charts, Presentations) Operational
Linking Operational
Notifications and Comments Operational
Import and Export Operational
Reporting (XBRL, Filing, Section 16) Degraded Performance
Processes (Process Builder, Integrated Automation, Tasking) Operational
Controls and Audit Operational
Data Management Suite (Wdata, Chains, Data Prep) Operational
ESG (Program & Explorer) Operational
API Infrastructure Operational
Mobile Operational
Third Party Provider: U.S. Securities and Exchange Commission Operational
Third Party Provider: Google®, Amazon®, ISP, Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

Unresolved incident: XBRL error resulting in suspended filing.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Resolved - Between 5:00 PM CDT 3/13/2024 to 6:20 PM CDT 3/13/2024, we experienced temporary issues editing documents. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Mar 14, 00:47 UTC
Monitoring - We are aware of a temporary issue editing documents, but believe the issue has been remediated. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Mar 14, 00:01 UTC
Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024
Resolved - Between 12:41Pm and 3:30pm March 11th US Central time, some customers may not have been able to access the Workiva Platform or use certain functionalities. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Mar 11, 20:47 UTC
Identified - We have currently identified the root cause and are working to remediate the issue. We will provide an update as soon as possible.
Mar 11, 20:24 UTC
Update - We are continuing to investigate this issue.
Mar 11, 19:49 UTC
Investigating - We are currently experiencing higher than usual DNS errors. We are investigating.
Users may not be able to access the platform, or certain features may not be available. All Production environments are affected.

Mar 11, 19:43 UTC
Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024
Resolved - Between 5:22am and 7:50am March 7th US Central time, Chains executions in the US Production region were degraded. This issue has been resolved and the service is operating normally.
Mar 7, 14:42 UTC
Update - Please note that recovery of chain executions on US production environments is being observed.
We continue to monitor the situation closely, we will provide an update as soon as further information becomes available.

Mar 7, 13:58 UTC
Update - We are continuing to investigate this issue.
Mar 7, 13:34 UTC
Investigating - We are currently investigating the issue.
We will provide an update as soon as further information becomes available.

Mar 7, 13:33 UTC
Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.