All Systems Operational

About This Site

Welcome to the Workiva status page. Incidents affecting our products and features will be communicated here. User experience may vary depending on the product or feature impacted. If you have questions or need assistance, please contact our Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

US Platform ? Operational
EU Platform ? Operational
User Access Operational
Login Operational
Wdesk Home and Files Operational
Organizations, Workspaces, and User Management Operational
Next Generation Wdesk Operational
Documents Operational
Filing Operational
Linking / Health Operational
Presentations Operational
Save As, Export, Import, and/or EDGAR Operational
Spreadsheets Operational
XBRL Operational
Classic Wdesk Operational
Binders Operational
Data Collection Operational
Documents Operational
Filing Operational
Linking / Validation Operational
Presentations Operational
Save As, Export, Import, and/or EDGAR Operational
Support Binders Operational
Viewer Operational
Workbooks Operational
XBRL Operational
Integrated Risk Database (SOX / Internal Controls / Audit) Operational
Audit Forms (Audit) Operational
Dashboards Operational
Data Operational
PBC Requests Operational
Reports Operational
Testing (SOX) Operational
Wdata Operational
Mobile Operational
iOS Operational
Android Operational
Certification Operational
Section 16 Operational
Tasking Operational
API Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 4, 2020

No incidents reported today.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
EDGAR / Section 16 / SEC Filing Errors or Slow Response Times - app.wdesk and eu.wdesk
Resolved - This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.
Jul 31, 18:13 UTC
Monitoring - Reports show a sustained period of successful filings to the U.S. Securities and Exchange Commission; although, filers may continue to experience processing delays. We continue to monitor this situation and will provide updates when available.
Jul 31, 15:29 UTC
Identified - Technical difficulties with the SEC EDGAR system continue to prevent or limit filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/filergroup/announcements
Jul 31, 11:43 UTC
Monitoring - Workiva are continuing to monitor this issue as a result of the technical difficulties the SEC EDGAR system experienced yesterday. Reports confirm that filings were successfully submitted prior to the SEC closing last night. We will continue to monitor and provide updates when available.
Jul 31, 09:43 UTC
Identified - Technical difficulties with the SEC EDGAR system continue to prevent or limit filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/filergroup/announcements
Jul 30, 21:01 UTC
Monitoring - Reports confirm that filings are now slowly being received by the U.S. Securities and Exchange Commission. It may take longer than expected to process filings, up to 45 minutes. We will continue to monitor throughout the day and provide updates when available.
Jul 30, 17:40 UTC
Identified - Technical difficulties with the SEC EDGAR system are currently limiting EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/filergroup/announcements
Jul 30, 14:12 UTC
Update - Workiva are continuing to monitor as some customers are reporting slowness with filing to the SEC. Filings are still completing successfully. We will continue to monitor and provide updates when available. For filing assistance, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.
Jul 30, 11:58 UTC
Monitoring - Workiva is seeing signs of recovery; however, the SEC still showing status of technical difficulties: https://www.sec.gov/filergroup/announcements. We will continue to monitor and provide updates when available.
Jul 29, 23:05 UTC
Identified - Technical difficulties with the SEC EDGAR system continue to limit EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/filergroup/announcements.
Jul 29, 21:36 UTC
Update - We are continuing to investigate this issue.
Jul 29, 21:19 UTC
Investigating - We are investigating reports that some filings submitted to the U.S. Securities and Exchange Commission are receiving Fatal Errors or having longer response times than normal. Not all filings are affected and we are investigating. We will provide an update to you as soon as possible. For filing assistance, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

*This issue is impacting users on app.wdesk and eu.wdesk.
Jul 29, 21:19 UTC
Jul 30, 2020
Issue running queries in Wdata eu.wdesk
Resolved - Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.
Jul 30, 19:06 UTC
Identified - While our team works toward a resolution, we expect a fix will be included in an upcoming release. We will provide another status update soon.
Jul 30, 17:12 UTC
Update - We are continuing to investigate this issue.
Jul 30, 14:42 UTC
Update - Our team have seen that Wdata is now showing signs of recovery. We are still investigating the cause of the issue.

We will provide another update once more information becomes available.

If you require assistance, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

*This issue is impacting users on eu.wdesk
Jul 30, 13:01 UTC
Investigating - We are currently investigating reports that users are experiencing difficulties loading queries in Wdata. Some users may find that existing tables and queries are also not being displayed or accessible. We will provide an update as soon as possible.

*This issue is impacting users on eu.wdesk
Jul 30, 12:37 UTC
Jul 29, 2020
Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.

Jul 21, 2020

No incidents reported.

← Incident History Powered by Statuspage