All Systems Operational

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Welcome to the Workiva status page. Incidents affecting our products and features will be communicated here. User experience may vary depending on the product or feature impacted. If you have questions or need assistance, please contact our Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

Workiva Platform (US) ? Operational
Access and Administration (Login, Home, Workspaces) Operational
Productivity (Documents, Spreadsheets, Charts, Presentations) Operational
Linking Operational
Tasking, Notifications, Comments Operational
Import and Export Operational
Reporting (XBRL, Filing) Operational
Section 16 Operational
Certification Operational
SOX and Audit Operational
Data Management Suite (Wdata, Chains, Data Prep) Operational
API Infrastructure Operational
Mobile Operational
Workiva Platform (EU) ? Operational
Access and Administration (Login, Home, Workspaces) Operational
Productivity (Documents, Spreadsheets, Charts, Presentations) Operational
Linking Operational
Tasking, Notifications, Comments Operational
Import and Export Operational
Reporting (XBRL, Filing) Operational
Section 16 Operational
Certification Operational
SOX and Audit Operational
Data Management Suite (Wdata, Chains, Data Prep) Operational
API Infrastructure Operational
Mobile Operational
Workiva Platform (APAC) ? Operational
Access and Administration (Login, Home, Workspaces) Operational
Productivity (Documents, Spreadsheets, Charts, Presentations) Operational
Linking Operational
Tasking, Notifications, Comments Operational
Import and Export Operational
Reporting (XBRL, Filing) Operational
Section 16 Operational
Certification Operational
SOX and Audit Operational
Data Management Suite (Wdata, Chains, Data Prep) Operational
API Infrastructure Operational
Mobile Operational
Onecloud (app.onecloud.io) Operational
Third Party Provider: U.S. Securities and Exchange Commission Operational
Third Party Provider: Google®, Amazon®, ISP, Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance: APAC and EU production regions Mar 20, 2023 21:00-22:00 UTC
Workiva will be performing a scheduled security update for the APAC and EU production regions beginning March 20, 2023 at 4:00pm US Central time. The update should not take longer than one hour. During the update, users may be temporarily logged out; however, once they are logged out, they may immediately log in again without further disruption.
Posted on Mar 16, 2023 - 20:29 UTC
Scheduled Maintenance: US production region Mar 21, 2023 00:00-01:00 UTC
Workiva will be performing a scheduled security update for the US production region beginning March 20, 2023 at 7:00pm US Central time. The update should not take longer than one hour. During the update, users may be temporarily logged out; however, once they are logged out, they may immediately log in again without further disruption.
Posted on Mar 16, 2023 - 20:31 UTC
Past Incidents
Mar 20, 2023

No incidents reported today.

Mar 19, 2023

No incidents reported.

Mar 18, 2023
Scheduled Maintenance: US production region
Completed - The scheduled maintenance has been completed.
Mar 18, 08:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:02 UTC
Scheduled - Workiva will be performing an scheduled database update for the US production region beginning March 18, 2023 at 3:00am US Central time. The update should not take longer than 20 minutes. During the update, users may notice general degraded experience. Once the update is complete all experience will return to normal. Thank you for your patience and understanding during this time period.
Mar 15, 18:34 UTC
Scheduled Maintenance: EU production region
Completed - The scheduled maintenance has been completed.
Mar 18, 02:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:00 UTC
Scheduled - Workiva will be performing an scheduled database update for the EU production region beginning March 17, 2023 at 9:00pm US Central time. The update should not take longer than 20 minutes. During the update, users may notice general degraded experience. Once the update is complete all experience will return to normal. Thank you for your patience and understanding during this time period.
Mar 15, 18:32 UTC
Mar 17, 2023
Scheduled Maintenance: APAC production region
Completed - The scheduled maintenance has been completed.
Mar 17, 18:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 18:00 UTC
Scheduled - Workiva will be performing an scheduled database update for the APAC production region beginning March 17, 2023 at 1:00pm US Central time. The update should not take longer than 20 minutes. During the update, users may notice general degraded experience. Once the update is complete all experience will return to normal. Thank you for your patience and understanding during this time period.
Mar 15, 18:31 UTC
Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023
Degraded overall performance in US Production - app.wdesk
Resolved - Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.
Mar 10, 19:06 UTC
Update - We have not observed further failures, nor received any more reports since the service recovered around 8:22 am CST.
Internal investigation is on going to determine the cause of the issue as well as the impact. Additional updates to follow.
Mar 10, 16:49 UTC
Investigating - We are currently investigating reports that some users are experiencing issues on multiple areas of the platform. We will provide an update as soon as possible.

This issue affects users on US production.
Mar 10, 14:45 UTC
Mar 9, 2023

No incidents reported.

Mar 8, 2023
Users are unable to access EU production - eu.wdesk
Resolved - Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.
Mar 8, 14:33 UTC
Monitoring - Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.
Mar 8, 12:46 UTC
Identified - We have currently identified reports that some users are unable to login to eu.wdesk.com. We have identified the root cause of this issue and a fix is being deployed. We will provide an update as soon as possible.
Mar 8, 11:23 UTC
Mar 7, 2023

No incidents reported.

Mar 6, 2023

No incidents reported.

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