Platform Instability

Incident Report for Workiva

Resolved

Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Posted Sep 19, 2023 - 22:19 UTC

Monitoring

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Posted Sep 19, 2023 - 20:05 UTC

Update

We have observed some recovery and stability in the platform. We are continuing to investigate the issue and will provide another update soon.
Posted Sep 19, 2023 - 19:14 UTC

Update

Our team continues to work towards a resolution. We will provide another update once more information becomes available.
Posted Sep 19, 2023 - 18:04 UTC

Investigating

We are currently investigating platform instability in US production. We will provide an update as soon as possible.
Posted Sep 19, 2023 - 17:39 UTC
This incident affected: Workiva Platform (US) (Productivity (Documents, Spreadsheets, Charts, Presentations)).