Home page widget latency

Incident Report for Workiva

Resolved

Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Posted Apr 08, 2026 - 16:05 UTC

Monitoring

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Posted Apr 08, 2026 - 13:47 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 08, 2026 - 13:18 UTC

Identified

We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution.
We will provide another update as soon as possible.
Posted Apr 08, 2026 - 13:17 UTC
This incident affected: Workiva Platform (US) (Access and Administration (Login, Home, Workspaces)).