Wdata is degraded on US Production environment

Incident Report for Workiva

Resolved

On September 17th, 2025, we experienced slowness in Wdata. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Posted Sep 18, 2025 - 17:54 UTC

Monitoring

The issue where Wdata was degraded in the US Production environment has been mitigated by our technical teams.
We continue to monitor the affected service.

Posted Sep 17, 2025 - 11:27 UTC

Investigating

We are currently experiencing an issue where Wdata is degraded on the US Production environment.
We are working with our technical teams to investigate this issue.

Posted Sep 17, 2025 - 09:53 UTC

This incident affected: Workiva Platform (US) (Data Management Suite (Wdata, Chains, Data Prep)).