Chains Customer Experience degraded

Incident Report for Workiva

Resolved

This incident has been resolved.

Posted May 28, 2026 - 00:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2026 - 21:18 UTC

Identified

We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.

Posted May 27, 2026 - 20:27 UTC

Investigating

We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible.

*This issue is impacting users on app.wdesk.

Posted May 27, 2026 - 18:20 UTC

This incident affected: Workiva Platform (US) (Data Management Suite (Wdata, Chains, Data Prep)).